Customer Insights


Customer Insights

8.2K
Past Month Searches
+36%
Past Year Change
14K11K7.1K3.5K20172018201920202021

What are Customer Insights?

Customer Insights refer to the understanding of customer needs and wants, and the use of that information to create or improve products, services, or marketing strategies. Insights can be gleaned from a variety of sources, including customer feedback, surveys, focus groups, and data analysis.

How fast are Customer Insights growing in popularity?

Interest in Customer Insights grew 36% over the past year, compared to the year before, putting it at a current volume of 8.2K searches per month, as of last month.

Related Trends


Channel Breakdown

LinkedIn is the primary channel for discussions around Customer Insights. This may be due to the nature of the platform, which is geared towards professionals, or the fact that LinkedIn provides more in-depth resources and discussions around this topic.